QualCare

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Toll-Free 866-528-2273 
Serving the Washington D.C. Metro Region Since 2001 
 
       
     
 
   
 
   

Housecleaning Available by:

Maid Brigade

 

 

About Us

How Long Does It Take?

Depending on the size and detail necessary to complete the job, you can expect us to be on-site anywhere from 1-3+ plus hours. In some cases, work can run over the estimated time, but rest-assure, its because we want to do a great job. Your price will not change*.

 

Should additional areas or services be requested at the time of the scheduled project, we will give you an estimate and be happy to accommodate if our schedule permits. In the event that we cannot accommodate this type of request that day, we will immediately call our office to see when our next available time slot is. We appreciate the business and will work hard to work with your schedule and requests.

 

*If a project is interrupted for any reason by the customer - other than due to weather or an act-of-God - we will make every effort to commence the project but may ask to re-assess the price.

 

Day of Service

An authorized representative does not need to be present at the time of our service call. We ask that arrangements be made to gain entry to the property at least 48 hours prior to the scheduled day of service. The representative making the arrangements for service(s) should do the following 1) supply a lockbox key or actual door key to the property by mailing or dropping it off to our office, 2) submit the home invasion alarm keycode and 3) any other information necessary.

 

Receipt of Service

If an authorized representative is not present at the completion of the project, a detailed field sheet will be left at the property. Another copy is then sent with receipt.

 

Our Guarantee

We stand by our work. But, for any reason, if you feel the detailed report of our service sheet that we leave on the premises does not reflect the work that was done - call us within 24 hours and we will come out and do the work over again. Should you have any questions regarding the service, before during or after the scheduled service, we ask that you call our customer service line at 866-528-2273.

 

FREE No Obligation Estimate

Because we want to give you a comprehensive assessment of the project, which includes a written price estimate (requiring signature), a detailed description of the work to be performed and a scheduled time for the work to be done, we require an authorized representative be present at the on site estimate. Otherwise, we will provide an estimate over the phone and go over it in person before the work begins.

 

Same Day Service

For our residential, REALTORS®, landlords, and most small business projects, we offer same-day service. Call us for details.

 

Cancellations

All projects are confirmed within 48 hours of their commenced time and it is the responsibility of the customer to call us within that 48 hour timeframe up to 8 hours prior to the scheduled service to cancel. Should this request not be fulfilled we do ask for a last minute cancellation fee of $50.

 

Payment

Payment is due at the completion of service(s). Previous arrangements can be made for credit card processing. QualCare Cleaning, Inc. accepts Master Card and Visa.

 

FEEDBACK

We Take Your Comments Seriously. We rely on your feedback and would like to be rated on various websites in order to improve our business and reputation. Please feel free to mention any comments regarding our service by writing on the field sheet that we ask you to sign after the work is complete.

We look forward to serving you again… and again.

 

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NADCA - National Air Duct Cleaners Association | Carpet & Rug Institute Seal of Approval NADCA | National Air Duct Cleaners Association Carpet & Rug Institute Seal of Approval


QualCare MaidBrigade


Copyright 2007 Qualcare Cleaning, Inc. All Rights Reserved.
All content and images are the property of QualCare Cleaning, Inc.

All QUALCARE and Maid Brigade employees follow the strict guidelines of OSHA MSDS.
To understand, visit http://www.osha.gov/SLTC/hazardcommunications/index.html



Call Us Toll-Free 866-528-2273
FREE ESTIMATES